Justin Phillips – General Manager, Radisson On Flagstaff Gardens

Currently the General Manager of Radisson On Flagstaff Gardens, Justin Phillips has more than 30 years of experience with some of the world’s leading international hospitality groups.

Justin was born and bred in Melbourne, and he commenced his hospitality career there in the late ‘80’s at the Regent Hotel in Collins Street.  After spending his formative years at the hotel working through various operational departments, a property refurbishment, and a brand transition to Regent-Four Seasons, Justin sought international experience and left home for the shores of New Zealand with Accor Asia Pacific.  Over the following five years, he was involved in four hotel openings including the Sofitel Gran Mahakam in Jakarta, Indonesia.

In 2000, Justin undertook his first General Manager role, with Swiss-Belhotel at the Linden Suites in Manila, Philippines.  After two successful years in Manila, he moved to Fiji take on the General Manager role at the private-island Vomo Island Resort, which included further exposure to property refurbishments and enhancements.  This was followed by a move over to Denarau Island in 2005 to open the Sofitel Fiji Resort & Spa with Accor, and a 2007 assignment back in Australia at the Sofitel Reef Casino Cairns, which provided Justin some valuable insight to casino hotel operations.

Justin returned to the Fiji Islands in 2008 as General Manager of the Radisson Resort Fiji Denarau Island, steering the resort successfully through challenging times which included the GFC, natural disasters and domestic political upheaval.  Late 2010 saw Justin undertake another pre-opening, departing Fiji for Thailand to open the luxury Conrad Koh Samui Resort for Hilton Worldwide.  In early 2013 Justin relocated to Singapore to take up the role of Senior Director, Luxury & Lifestyle Brand Management and Support APAC with the Hilton Worldwide corporate team.  In this role Justin drove Brand management and support for the Waldorf Astoria and Conrad branded properties across Asia Pacific, culminating in 22 luxury properties in 12 countries. 

Since returning to family and friends Melbourne in February 2019 after two decades away from home, Justin has been leading the Radisson on Flagstaff Gardens hotel, which is centrally located in Melbourne’s CBD opposite the historic Flagstaff Gardens and next to Queen Victoria Market.