Workplace Relations

Managing a team of staff can be quite a challenge, so TAA (Vic) members have direct access to a workplace relations team to support you and your managers in creating an environment which fosters improvement to performance and productivity. 

TAA (Vic) advocate the importance of pro-actively managing staff and have developed a range of tools, templates and communication channels to make the process just that little bit easier. 

Our Workplace Relations team pro-actively keeps up to date with changes to the industrial relations landscape, ensuring that our members are well informed about their business compliance obligations. 

Access to our workplace relations team has been identified as a primary benefit of becoming a member/retaining membership.

Building Relationships with Our Members

TAA (Vic) encourage members to contact our Workplace Relations advisors to ensure the right tools, procedures and processes are implemented to manage your team and reduce risk. Topics we cover include (not limited to): 

  • Understanding the Hospitality Industry General Award 2010 (HIGA) 
  • Understanding the National Employment Standards  
  • Recruitment and Selection  
  • Managing probation periods effectively  
  • Onboarding Program for new employees 
  • Learning and Development  
  • Reward and Recognition  
  • Performance Review and Development  
  • Occupational Health and Safety 
  • Workers Compensation
  • Immigration Requirements  
  • Policy / Procedure Development
  • Staff departures (underperformance, dismissals, redundancies)
So join now! Let us help you! Phone: (03) 8631 7904 or Email:

Corporate Partners

TAA (Vic) have been pro-active in developing strong corporate relationships with a series of professionals who provide services at discounted rates.
These include:

  • Mediators
  • Police Checks
  • Employee Wellness Programs
  • First Aid and Compliance Training
  • Training Providers
  • Workcover
  • Employee Satisfaction
  • Evacuation Management and much more

As a member you receive personalised and professional service from these providers along with a range of subsidised rates.

Learning and Development

TAA (Vic) understands the need to grow expertise and skills within the hospitality industry. We partner with a range of training providers who provide quality training and, where possible, apply for government funding to support members in building the capability of their teams. Courses include traineeships, apprenticeships, short courses, compliance, leadership training and much more.

We also provide a range of training sessions for our members via face to face, webinars, site visits to assist you in continually improving your product and service offering.

John Sweetman

John Sweetman AM 

Senior Workplace Relations Advisor 


Kathryn Zammit 

Workplace Relations Advisor



Caitlin Fraraccio 

Workplace Relations Advisor